TodaySeptember 24, 2021

2014 Volkswagen future line-up products

2014 Volkswagen full-lineup

Jonathan Browning President and CEO, Volkswagen Group of America President, Volkswagen of America, Inc. talked to Lou Ann Hammond, CEO, www.drivingthenation.com about the 2014 Volkswagen full-lineup.

Quality and reliability have been an Achilles heel for Volkswagen over the years. Has Volkswagen been able to gain customer satisfaction? How do they measure this? Will Volkswagen offer a longer warranty? What about free service for a limited number of years?

Car-net is a new service being offered by Volkswagen. Is it free?

In 2012 438,000 units were sold in the United States by Volkswagen. The goal is to sell 800,000. How are they going to meet that goal?

What are the two new vehicles that are hot on Browning’s list of wants and must-haves for Volkswagen? How close is Volkswagen to formalizing both of these vehicles?

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Lou Ann Hammond

Lou Ann Hammond is the CEO of Carlist and Driving the Nation. She is the co-host of Real Wheels Washington Post carchat every Friday morning and is the Automotive, energy correspondent for The John Batchelor Show and a Contributor to Automotive Electronics magazine headquartered in Korea. Hammond is a founding member of the Women's World Car of the Year #WWCOTY, and board member of the Women in Automotive.