TodayApril 15, 2022

Honda for Life, Takata airbags, BMW e, washington post carchat

Good Morning Warren and Friends, it’s time for the WAPO carchat

Last week we were talking about Takata Airbags and one of you wrote me to tell me about their experience. I am sharing it with all of you. It’s so good to see someone so happy.

I read in your chat today on WaPo that you have a friend, Davis, at Honda… I wonder if I might impose on you to pass along my most sincere gratitude to Honda Motor Company for the amazing and classy treatment I was given during the recall of the Takata airbag on my 2009 Honda Fit Sport.

I was rented a car at no cost for 4 months, no questions asked. My car was towed into my dealership at no charge when the parts arrived, no questions asked. At every stage of the process, I was made to feel like a valued customer. Several follow-up calls were made to make sure I was still satisfied with the rental car and to update me on the situation.

Thanks to Honda Motor Company and my dealer, Wilde Honda in Brookfield, WI. Truly great and considerate customer service like this will never be forgotten. It’s a pleasure to do business with a company with such integrity and honor.

Honda Customer For Life


This week I drove the BMW 330 E, a plug-in hybrid BMW! The first 20 miles are on electricity, combine that with the gasoline I used to get to Bodega Bay, CA and back and my mpg was 38. You’re talking about a four-door sedan with a large trunk and great drivability. The starting MSRP is $43,700. The 2.0-liter 4-cylinder works with a 7.6 kWh lithium-ion battery to create 247 horsepower and low-end torque.

I like the blue that lights up in the car and that when the car is charging you can look in the instrument panel and it will tell you what time the car is fully charged. This is a car I would recommend, but you already know I would pretty much recommend any plug-in hybrid to people that have the ability to charge their vehicle, especially if you have solar panels.

Let’s chat about cars.

Click on the picture to go to the Washington Post carchat for July 8, 2016:

Honda for Life, Takata airbags, BMW e, washington post carchat
Honda for Life, Takata airbags, BMW e, Washington post carchat
Lou Ann Hammond

Lou Ann Hammond is the CEO of Carlist and Driving the Nation. She is the co-host of Real Wheels Washington Post carchat every Friday morning and is the Automotive, energy correspondent for The John Batchelor Show and a Contributor to Automotive Electronics magazine headquartered in Korea. Hammond is a founding member of the Women's World Car of the Year #WWCOTY, and board member of the Women in Automotive.