Toyota thought they had the problem fixed. I know. I talked to Robert”Bob” S. Carter Group Vice President and General Manager – Toyota Division Toyota Motor Sales, U.S.A., at the 2009 Los Angeles auto show and we talked about the accelerator problem. I asked him what effect it had on Toyota’s image because of the accelerator problem.
Carter was honest and didn’t mince words, “That is difficult to answer (the image question). We are singularly focused to do what is right for the customer. I was fortunate enough to be on the initial launch of Lexus and we had a quality problem in the second month.”
Carter went on to explain that Toyota had thoroughly exhausted the study and had announced a solution in November, 2009. In some rare circumstances the floor mat could be 3entangled with the accelerator pedal. The repair would be to modify the accelerator pedal and get new floor mats.
In some vehicles Toyota will do a secondary stopgap with a change in software, so that if the brake and accelerator are simultaneously thrust it will reduce the power to the engine.
Carter said the repairs were supposed to start in January, and that customers were already being notified.
The Japanese automaker said the sales suspension includes the following models, the Japanese automaker said the sales suspension includes the following models:
Sticking accelerator pedal recall impacts the following Toyota Division vehicles:
Certain 2009-2010 RAV4*,
Certain 2009-2010 Corolla*,
Certain 2007-2010 Camry*,
Certain 2010 Highlander*,
*Highlander hybrids and Camry hybrids are not affected by this action and will remain for sale. Further, Camry, RAV 4, Corolla and Highlander vehicles with VINs that begin with “J” are not affected.
The floor mat interference with accelerator pedal recall impacts the following vehicles:
2007 – 2010 Camry
2005 – 2010 Avalon
2004 – 2009 Prius
2005 – 2010 Tacoma
2007 – 2010 Tundra
2008 – 2010 Highlander
2009 – 2010 Corolla
2009 – 2010 Venza
2009 – 2010 Matrix
2006 – 2010 IS 250
2006 – 2010 IS 350
2007 – 2010 ES 350
All Toyota owners are watching
Eric and Jill own a 2000 Toyota Avalon and are not concerned about their car, “We have a 150,000 miles on the car. The quality on that car is extremely good. I don’t know about the quality of today’s Toyotas. It seems like it would be hard to mess up a sticking pedal that badly.”
How big is the Toyota suspension of seven of their models?
I hear the shutdown might only last a week, but the cars being halted represent 55-65 percent of Toyota’s sales in the United States.
According to J.D. Power, the sales for 2009 for each of these vehicles were:
Toyota Avalon, 27,000
Toyota Tundra 80,000
Toyota Camry, 356,000*
Toyota Sequoia 16,000
Toyota RAV4, 150,000
Toyota Corolla, 266,000
Toyota Matrix, 30,000
Total sales 925,000**
*(there could be more Camrys, like the Camry Solara)
Total 2009 sales 10,409,000
without those sales 9,484,000
Think of sales tax
Toyota told the Associate Press that the move would affect plants in:
Huntsville, Alabama (engine)
San Antonio, Texas
Cambridge, Ontario, Canada
Woodstock, Ontario, Canada
Will these employees be idled as well?
Only the cars on this list will be affected, all other Toyotas will still be for sale. No Lexus or Scion models are affected, they are all still for sale.
Toyota Camry/Camry Solara
Toyota Camry Solara
Toyota FJ Cruiser
Toyota Land Cruiser
This will put Toyota’s quality in question, and it may affect more countries and models, depending on whether the parts being changed out are being used in other models in those countries.
Toyota’s customer number is 1-800-331-4331