Toyota – the error of the third kind

John Batchelor talks to Lou Ann Hammond about Toyota being called in front of Congress.

The Toyota Prius will be recalled. There is a problem with the braking problem. Batchelor calls what Toyota is doing is “answering the wrong question precisely”.

What is the right question? Batchelor wants to know if this problem is because Toyota went for marketshare and let quality slip because of it?

How long has Toyota known about this software program?

About the Author:

Lou Ann Hammond is the CEO of Carlist and Driving the Nation. She is the co-host of Real Wheels Washington Post carchat every Friday morning and is the Automotive, energy correspondent for The John Batchelor Show and a Contributor to Automotive Electronics magazine headquartered in Korea. Hammond is a member of the North American Car and Truck of the Year (NACTOY), Women's World Car of the Year (WWCOTY), and the Concept Car of the Year.